EXCLUSIVELY FOR THE APARTMENTS:

If the reservation is cancelled or modified:

- 30 days in advance or more, the deposit is returned.

- between 30 and 5 days in advance, the deposit is forfeited, i.e. 40% of the total amount of the reservation.

- less than 5 days in advance or no-show, the total amount of the stay is charged.

The number of days will be counted from 12 noon on the check-in date.


ONLY FOR HOTEL RESERVATIONS:

Standard Rate Reservations

1-Hotel-Cancellations special dates:

Christmas from 12/26/21 to 8/01/2022 included.

Carnival from 02/20/22 to 03/5/2022 included

San Jose: from 18/03/22 to 21/03/22 included

Easter: from 10/04/22 to 16/04/2022 included

If the reservation is cancelled or modified up to 15 days before the arrival date, the establishment will refund the deposit.

If the reservation is cancelled or modified up to 8 days before the date of arrival, the establishment will charge 25% of the entire stay.

If the reservation is cancelled or modified less than 7 days before the arrival date or in case of no-show, the establishment will charge the full amount of the stay.

2-Hotel-Cancellations rest of dates:

If the reservation is cancelled or modified up to 7 days before the date of arrival the establishment will not charge.

If cancelled or modified up to 3 days before the date of arrival, 50% of the total amount of the stay will be charged.

If the reservation is cancelled or modified less than 3 days prior to arrival or in case of no-show, the establishment will charge the full amount of the stay.

The number of days will be counted from 12 noon on the date of arrival.


Hotel Reservations Non-refundable rate:

This rate entails payment of the full amount at the time of booking. This rate is non-refundable.